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18+ · Gambling help: NRGP 0800 006 008Updated
Law & safer play

Block Gambling Card Payments

Online Casino LOS editorial deskUpdated 1 min read
Block Gambling Card Payments
Photo: Frankbel / Wikimedia Commons, CC BY-SA 4.0

If you're looking to stop gambling spend in South Africa, it's important to understand that while some bank card controls can help, the true off-switch lies in a multi-step process of self-exclusion through gambling operators and formal record-keeping with the Provincial Licensing Authority and the National Gambling Board.

The first step in this prevention process is the formal self-exclusion procedure through the gambling operator. According to the National Responsible Gambling Programme, a person who wants to self-exclude must request exclusion through the relevant gambling operator. The operator then submits the necessary forms to both the Provincial Licensing Authority and the National Gambling Board for record-keeping purposes.

While the self-exclusion process is the most robust method, banking initiatives may also provide a supplementary control.

It's crucial to note that the formal self-exclusion period is a minimum of six months, during which the excluded person cannot participate in any gambling activities. After this period, the lifting of the self-exclusion order is only considered after proof of attending six months of counselling with a treatment professional has been provided. The National Gambling Board's National Responsible Gambling Programme provides free, confidential counselling for those undergoing exclusion. To arrange self-exclusion or to seek counselling, contact the NRGP's toll-free helpline on 0800 006 008.

While bank card policies and app settings can provide an additional layer of control, it's important to understand their limitations. For example,

Overall, the most reliable and permanent method of blocking gambling activity in South Africa is the formal self-exclusion process through gambling operators and the NRGP. While bank controls and may provide additional support, the NRGP's free, proven counselling and the six-month self-exclusion period managed through official channels remains the best protective step available.

The NRGP's toll-free helpline number is: 0800 006 008.

18+ only. Gambling can become harmful; free, confidential help is available 24/7 from the National Responsible Gambling Programme on 0800 006 008. This page is general information, not legal or financial advice.

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